Our Services
Comprehensive mechanical solutions for cooling systems — from routine maintenance to emergency response. Every service is delivered by certified technicians to ASHRAE and manufacturer standards.
From Installation to Optimization
Cooling Tower Lifecycle Management
Full-scale installation, refurbishment, retrofitting, and precision maintenance. We specialize in top-tier brands including Baltimore Aircoil, Marley, and Evapco — delivering solutions that extend operational lifespan and maximize thermal efficiency.
Specialized Brands
Scope of Work
- New cooling tower installation & commissioning
- Full tower refurbishment & structural rebuilds
- Drift eliminator & fill media replacement
- Fan assembly overhaul & motor replacement
- Water distribution system rebuilding
- Basin cleaning & chemical treatment programs
Precision Thermal System Servicing
Chiller & Heat Exchanger Excellence
Comprehensive servicing of Centrifugal, Electromagnetic, and Absorption units. Our certified technicians diagnose, repair, and optimize chiller systems to restore peak efficiency and prevent costly failures.
Scope of Work
- Centrifugal chiller overhaul & repair
- Absorption unit servicing & leak detection
- Heat exchanger cleaning & re-tubing
- Refrigerant recovery, recharge & EPA 608 compliance
- Controls calibration & BAS integration
- Predictive maintenance programs
Engineered to Outlast the Original
Custom Fabrication
Specialized mechanical and sheet metal fabrication for cooling systems. When OEM parts are unavailable, discontinued, or simply not good enough — we engineer better solutions in-house.
Scope of Work
- Custom water distribution decks & headers
- Sheet metal casing & louver fabrication
- Stainless steel & FRP basin construction
- Custom fan cylinder & stack fabrication
- Structural steel framework & supports
- High-durability coatings & surface treatments
Data-Driven Decisions. Measurable Results.
Performance Auditing
Thermal performance testing, structural integrity inspections, and data-driven preventive maintenance programs. We give facility managers the intelligence they need to make informed decisions before failures occur.
Scope of Work
- ASHRAE-compliant thermal performance testing
- Structural integrity & corrosion assessment
- Legionella risk assessment & water treatment audit
- Energy efficiency benchmarking
- Customized preventive maintenance schedules
- Detailed compliance reporting & documentation
Keeping Flow Where It Matters
Pump Repairs & Replacement
Comprehensive pump servicing for cooling systems, HVAC, and industrial fluid handling. From routine maintenance and seal replacements to full pump replacements, our certified technicians restore flow and pressure to spec — fast.
Scope of Work
- Centrifugal & submersible pump repair
- Mechanical seal and bearing replacement
- Impeller inspection, balancing & replacement
- Full pump assembly replacement & commissioning
- Pump performance testing & efficiency analysis
- Emergency pump repair & rapid parts sourcing
Right the First Time. Every Time.
Dynamic Commissioning, Performance Testing, Startup & Energization
End-to-end commissioning services for new installations, retrofits, and post-repair startups. We verify system performance against design specifications before handoff — so you know exactly what you're getting.
Scope of Work
- Dynamic system commissioning & functional testing
- Thermal performance verification against design specs
- Controlled startup sequences & safety checks
- Full energization procedures & electrical verification
- BAS/controls integration testing & calibration
- Commissioning reports & as-built documentation
One Call. Everything You Need.
All-in-One Parts, Service & Sales Solution
Stop juggling multiple vendors. Neptune is your single source for OEM and aftermarket cooling system parts, expert field service, and equipment sales — all under one roof. Faster procurement, less downtime, zero runaround.
Scope of Work
- OEM and aftermarket parts sourcing & supply
- Cooling tower, chiller & pump equipment sales
- Expedited parts delivery for emergency situations
- Expert guidance on parts compatibility & upgrades
- Preventive maintenance kits & scheduled supply programs
- Full-service support from procurement through installation
24/7 Rapid Mobilization
Emergency Response
When your cooling system fails, every minute of downtime has a cost. Our emergency response team is on call 24 hours a day, 7 days a week, 365 days a year — ready to mobilize immediately.
Scope of Work
- 24/7/365 emergency dispatch availability
- Rapid on-site mobilization nationwide
- Critical troubleshooting & root cause analysis
- Emergency parts sourcing & expedited delivery
- Temporary cooling solutions during repairs
- Post-incident reporting & corrective action plans
Ready to Restore Peak Performance?
Schedule a complimentary inspection and let our certified technicians assess your system.